Amazon Web Services (AWS) announced on Nov. 28 the launch of ‘Q,’ an AI-powered virtual assistant and chatbot to enhance workplace productivity.
The chatbot, capable of engaging in conversations, problem-solving, and generating content and insights, can access company information to provide tailored responses. AWS plans to offer user-based plans with customized features and fees, emphasizing its commitment to privacy and security by not using content from Amazon Q users to train the service’s AI model.
Q is expected to be available through Amazon Connect, the company’s customer service product, and Quicksight, its business intelligence tool.
In the same announcement, AWS revealed it is ready to compete with other work-oriented AI products such as Google Assistant with Bard and Microsoft 365 Copilot. There are also reports that AWS is developing a separate AI search tool for retail users.
Other AWS updates
In other AI-related developments, AWS announced the production of two new
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