A $190 million phone call: Medicare Advantage insurance giant accuses government of stripping bonus payments after one bad ‘secret shopper’ call

A $190 million phone call: Medicare Advantage insurance giant accuses government of stripping bonus payments after one bad ‘secret shopper’ call

Elevance’s lawsuit claims it was penalized over a single call that its call center never actually received, with a $500 million impact on 2025 revenue. Read More 

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We współpracy z: https://fortune.com/well/2024/01/23/medicare-advantage-insurance-elevance-lawsuit-190-million-secret-shopper-phone-call/

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